- In store returns have 7 days to bring back to receive store credit
- All online purchases are eligible for STORE CREDIT only if returned within 14 business days of receiving your order. After this set time frame, your order will no longer be eligible for return.
The customer is responsible for return shipping costs. Options are USPS, UPS, and FEDEX.
STARKVILLE RETURNS: Simply drop off your return at 500 Russell St. Suite 30 and we will assist you!
SHIPPING RETURNS BACK: No return authorization is needed, simply ship your item to:
500 RUSSELL STREET
STARKVILLE, MS 39759
Please include the packing slip with your order but if you do not have access to it anymore please include your name and phone number inside the package.
Once we receive your return, please allow 1-2 business days to process your return. Once processed, your store credit will be emailed to you!
HOLIDAY RETURNS: Holiday returns will be accepted until January 7th, 2023 (In store purchases will require a printed gift receipt) all online purchases MUST be mailed back to us in time to meet our cut off date of January 7th. ALL holiday returns must be in original condition as well as tags in tact. We will not accept merchandise that does not meet these requirements. If mailed back to us and item/items does not meet requirements, customer is responsible for return postage to send item/items back to them.
-Items purchased on sale will not be be eligible for returns
-Final sale items include: all accessories, bralettes, and bodysuits.
If you return an item that is not eligible, the customer is responsible to pay the $5.99 reshipment fee for us to send the item/items back to you.
CONDITION OF INVENTORY
Inventory must be in original condition when returned to us and tags need to still be in tact. No makeup or deodorant stains, perfume, dog hair, cigarette odor, or stains of any kind will not be accepted.
Damaged items must be reported within three days of receiving your order. Please email us at firstname.lastname@example.org and forward us photos of any damages.
*VACE Clothing is not responsible for damages due to improper washing*